Designing the User Interface: Strategies for Effective Human-Computer Interaction

• Language English
• ISBN-10: 0321269780

The much-anticipated fourth edition of Designing the User Interface provides a comprehensive, authoritative introduction to the dynamic field of human-computer interaction (HCI).

如果要選一本放在手邊隨時查閱，關於使用者介面設計的工具書或入門書，這本書是很不錯的選擇。目前這個版本是第四版，作者將資料整理得很清楚兼具學術與實務的內容，章節包含（Chapters have examples from cell phones, consumer electronics, desktop displays, and Web interfaces.）涵蓋範圍很廣。


以下摘自書中內容

The wheel is an extension of the foot,the book is an extension of the eye, clothing,an extension of the skin,electric circuitry an extension of the central nervous system.-Marshall Maluhan and quentin fiore -The Medium is the message,1967

The real voyage of discovery consists not in seeking new landscapes but in having new eyes.
Marcel Proust

The real question before us lies here:Do these instruments further life and enhance its values,or not?
Mumford Technics and Civilization,1934

Designing an object to be simple and clear takes at least twice as long as the usual way.It requires concentration at the outset on how a clear and simple system would work,followed by the steps required to make it come out that way-steps which are often much hard and more complex than the ordinary ones. It also requires relentless pursuit of that simplicity even when obstacles appear which would seem to stand in the way of that simplicity.
T.H. Nelson-The Home Computer Revolution,197
Designing the User Interface: Strategies for Effective Human-Computer Interaction, 4/E
Ben Shneiderman, University of Maryland
Catherine Plaisant, University of Maryland

Unlike machines,human minds can create ideas.We need ideas to guide us to progress,as well as tools to implement them...Computers don't contain "brains" any more than stereos contain musical instruments...Machines only manipulate numbers;people connect them to meaning.Penzia,1989

Shneiderman’s “Eight Golden Rules of Interface Design”(中譯)

1 Strive for consistency.
Consistent sequences of actions should be required in similar situations; identical terminology should be used in prompts, menus, and help screens; and consistent commands should be employed throughout.
2 Enable frequent users to use shortcuts.
As the frequency of use increases, so do the user's desires to reduce the number of interactions and to increase the pace of interaction. Abbreviations, function keys, hidden commands, and macro facilities are very helpful to an expert user.
3 Offer informative feedback.
For every operator action, there should be some system feedback. For frequent and minor actions, the response can be modest, while for infrequent and major actions, the response should be more substantial.
4 Design dialog to yield closure.
Sequences of actions should be organized into groups with a beginning, middle, and end. The informative feedback at the completion of a group of actions gives the operators the satisfaction of accomplishment, a sense of relief, the signal to drop contingency plans and options from their minds, and an indication that the way is clear to prepare for the next group of actions.
5 Offer simple error handling.
As much as possible, design the system so the user cannot make a serious error. If an error is made, the system should be able to detect the error and offer simple, comprehensible mechanisms for handling the error.
6 Permit easy reversal of actions.
This feature relieves anxiety, since the user knows that errors can be undone; it thus encourages exploration of unfamiliar options. The units of reversibility may be a single action, a data entry, or a complete group of actions.
7 Support internal locus of control.
Experienced operators strongly desire the sense that they are in charge of the system and that the system responds to their actions. Design the system to make users the initiators of actions rather than the responders.
8 Reduce short-term memory load.
The limitation of human information processing in short-term memory requires that displays be kept simple, multiple page displays be consolidated, window-motion frequency be reduced, and sufficient training time be allotted for codes, mnemonics, and sequences of actions.


作者學校網站(有許多關於設計的資源及研究計畫)：

http://www.cs.umd.edu/~ben/
http://www.cs.umd.edu/hcil/

Other web resources
http://www.aw-bc.com/DTUI3/courses.html

Reference
http://www.amazon.co.uk/Designing-User-Interface-Human-Computer-Interaction/dp/0321269780/ref=sr_1_1?ie=UTF8&s=books&qid=1233356467&sr=8-1

http://www.cs.utexas.edu/users/almstrum/cs370/elvisino/rules.html

http://www.lis186.com/?p=1262